{"id":38,"date":"2025-09-17T12:00:08","date_gmt":"2025-09-17T12:00:08","guid":{"rendered":"http:\/\/www.guessoum.louisst.o2switch.site\/blog\/?page_id=38"},"modified":"2025-11-04T22:40:17","modified_gmt":"2025-11-04T22:40:17","slug":"bts-ndrc","status":"publish","type":"page","link":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/bts-ndrc\/","title":{"rendered":"BTS NDRC"},"content":{"rendered":"\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\"><strong>Pr\u00e9sentation du BTS NDRC \u00e0 SupAlta Lyon<\/strong> :<\/p>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\"><strong>Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) \u00e0 SupAlta Lyon<\/strong> est une formation d\u2019excellence qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des <strong>experts en relation client<\/strong>, en combinant <strong>techniques commerciales, n\u00e9gociation et outils digitaux<\/strong>. Situ\u00e9e \u00e0 Lyon, SupAlta offre un cadre moderne et professionnel, avec des intervenants issus du monde de l\u2019entreprise.<\/p>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-3 wp-block-paragraph\"><strong>Pourquoi choisir SupAlta Lyon ?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-2-color has-text-color has-link-color wp-elements-4\">\n<li><strong>P\u00e9dagogie innovante<\/strong> : Alternance de cours th\u00e9oriques et de mises en situation professionnelle.<\/li>\n\n\n\n<li><strong>Partenariats entreprises<\/strong> : De nombreuses opportunit\u00e9s de stages et d\u2019alternance avec des entreprises locales et nationales.<\/li>\n\n\n\n<li><strong>Environnement stimulant<\/strong> : Campus \u00e9quip\u00e9 d\u2019outils digitaux et espaces collaboratifs.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-5\">Mati\u00e8res et horaires &#8211; 1\u00e8re ann\u00e9e<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-ast-global-color-2-color has-text-color has-link-color has-fixed-layout\"><thead><tr><th>Mati\u00e8re<\/th><th>Heures\/semaine<\/th><\/tr><\/thead><tbody><tr><td>Culture g\u00e9n\u00e9rale et expression<\/td><td>3h<\/td><\/tr><tr><td>Langue vivante \u00e9trang\u00e8re 1<\/td><td>3h<\/td><\/tr><tr><td>Culture \u00e9conomique, juridique et manag\u00e9riale<\/td><td>4h<\/td><\/tr><tr><td>Relation client et animation de r\u00e9seaux<\/td><td>6h<\/td><\/tr><tr><td>N\u00e9gociation et digitalisation de la relation client<\/td><td>8h<\/td><\/tr><tr><td>Gestion de projet<\/td><td>2h<\/td><\/tr><tr><td>Ateliers professionnels<\/td><td>4h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color wp-elements-6\">Mati\u00e8res et horaires &#8211; 2\u00e8me ann\u00e9e<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-ast-global-color-2-color has-text-color has-link-color has-fixed-layout\"><thead><tr><th>Mati\u00e8re<\/th><th>Heures\/semaine<\/th><\/tr><\/thead><tbody><tr><td>Culture g\u00e9n\u00e9rale et expression<\/td><td>3h<\/td><\/tr><tr><td>Langue vivante \u00e9trang\u00e8re 1 (Anglais)<\/td><td>3h<\/td><\/tr><tr><td>Culture \u00e9conomique, juridique et manag\u00e9riale<\/td><td>3h<\/td><\/tr><tr><td>Relation client \u00e0 distance et digitalisation<\/td><td>7h<\/td><\/tr><tr><td>N\u00e9gociation et gestion de la relation client<\/td><td>7h<\/td><\/tr><tr><td>Gestion de projet<\/td><td>3h<\/td><\/tr><tr><td>Stage entreprise<\/td><td>16h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-2-color has-text-color has-link-color wp-elements-7 wp-block-paragraph\">Nous retrouver:<\/p>\n\n\n\t\t\t<div \n\t\t\tclass=\"wp-block-uagb-google-map uagb-google-map__wrap uagb-block-edac7b86     \"\n\t\t\tstyle=\"\" >\n\t\t\t\t<embed\n\t\t\t\t\tclass=\"uagb-google-map__iframe\"\n\t\t\t\t\ttitle=\"Carte Google pour \"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=38%20%20rue%20pierre%20dupont&#038;z=12&#038;hl=fr&#038;t=m&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\twidth=\"640\"\n\t\t\t\t\theight=\"300\"\n\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t><\/embed>\n\t\t\t<\/div>\n\t\t\t\n\n\n<div class=\"wp-block-uagb-countdown uagb-block-fd0caec1\"><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-days\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-days\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">DAYS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-hours\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-hours\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">HOURS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-minutes\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-minutes\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">MINUTES<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-seconds\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-seconds\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">SECONDS<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation du BTS NDRC \u00e0 SupAlta Lyon : Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) \u00e0 SupAlta Lyon est une formation d\u2019excellence qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des experts en relation client, en combinant techniques commerciales, n\u00e9gociation et outils digitaux. Situ\u00e9e \u00e0 Lyon, SupAlta offre un cadre moderne et professionnel, avec [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Pr\u00e9sentation du BTS NDRC \u00e0 SupAlta Lyon : Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) \u00e0 SupAlta Lyon est une formation d\u2019excellence qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des experts en relation client, en combinant techniques commerciales, n\u00e9gociation et outils digitaux. Situ\u00e9e \u00e0 Lyon, SupAlta offre un cadre moderne et professionnel, avec\u2026","_links":{"self":[{"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":6,"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":196,"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/38\/revisions\/196"}],"wp:attachment":[{"href":"https:\/\/www.guessoum.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}